Practice Manager – Veterinary Cancer & Surgery Specialists

Milwaukie, Oregon (Greater Portland Area)
Full-Time | Monday–Friday | $70,000–$90,000 annually (DOE)

Veterinary Cancer & Surgery Specialists (VCSS) is a privately owned specialty veterinary practice located in Milwaukie, Oregon, a welcoming suburb just minutes south of downtown Portland. Our highly skilled and compassionate team provides advanced oncology and surgical care in a collaborative, patient-centered environment. Our highly skilled and compassionate team provides advanced oncology and surgical care in a collaborative, patient-centered environment. We are seeking an experienced Practice Manager to lead our hospital operations, support our dedicated team, and help drive excellence in both client experience and team culture.

About the Role

The Practice Manager oversees daily hospital operations, including team leadership, financial management, human resources, and client service excellence. This is a full-time, on-site role (Monday–Friday), and the right candidate will thrive in a collaborative specialty practice environment where compassion, accountability, and professionalism guide everything we do.

Key Responsibilities

• Provide day-to-day leadership to support a cohesive, high-performing team
• Oversee client service, scheduling, and workflow to ensure operational efficiency
• Manage recruiting, onboarding, training, and performance feedback
• Partner with the Medical Directors to align team and hospital goals
• Oversee payroll, budgeting, and financial performance metrics
• Maintain compliance with all employment, safety, and veterinary regulations
• Cultivate a positive, professional, and solutions-oriented workplace culture

Desired Competencies

We’re looking for someone who demonstrates strong leadership and emotional intelligence, along with the ability to balance people and business priorities.

• Leadership & Team Building – Inspires trust, holds self and others accountable, and motivates through clarity and communication
• Decision Quality & Problem Solving – Uses sound judgment, identifies root causes, and makes timely, effective decisions
• Interpersonal Savvy & Approachability – Builds credibility and rapport across all levels of the team
• Planning & Organizing – Sets clear goals, anticipates needs, and prioritizes effectively
• Strategic Agility – Thinks ahead and helps align daily actions with long-term practice success
• Conflict Management & Communication – Addresses issues early, fairly, and with empathy
• Customer Focus – Ensures a consistently high-quality experience for clients and referring veterinarians

Qualifications

• Bachelor’s degree required (business, management, or related field preferred)
• Minimum 3 years of management experience leading a team
• Previous veterinary management experience strongly preferred
• Credentialed Veterinary Technician (CVT/LVT/RVT) experience highly desirable
• Strong organizational, communication, and interpersonal skills
• Proficiency with veterinary practice management systems, HR functions, and budgeting

Benefits

We offer a comprehensive and competitive benefits package, including:

• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with employer contribution
• Continuing education support
• Uniform allowance
• Generous employee pet care discount
• Supportive, team-oriented work culture with opportunities for professional growth

Why Join VCSS?

This is an exceptional opportunity to be part of a specialty practice that is deeply committed to patient care, professional growth, and the advancement of veterinary medicine. At VCSS, you’ll lead a compassionate, talented team that truly loves what they do, and you’ll play a key role in shaping the future of the hospital.

If you’re a motivated, people-focused leader who thrives in a dynamic, mission-driven environment, we’d love to hear from you!

Apply today and join a team that’s making a difference every day.